Delete your account

Your Shiri account and everything it stores live on your phone during the pilot, so deleting is immediate and complete.

In the app

  1. Open Settings from the account tab.
  2. Choose Delete account and confirm.

This erases your profile (name, email, phone, date of birth), password, saved addresses and landing zones, cart, orders, receipts, payment methods, preferences and notification history from the device. Uninstalling the app has the same effect.

Information held by the pilot team

Records of completed deliveries (what was delivered where and when, and the payment confirmation) are kept by the operations team for up to 12 months for safety and accounting, as described in the privacy policy. To have these deleted earlier, or to delete support correspondence, email hello@shiri.delivery from the address on your account with your phone number; we confirm within 30 days.

Deleting some data but keeping the account

You can remove individual saved addresses, landing zones, payment methods and favourites from their own screens at any time without deleting the account.